Terms & Conditions

1. Definitions

The following definitions apply throughout these Terms:

• "Platform" means the wak100 website, mobile applications, and all associated services accessible at wak100.cam.
• "Account" means the individual, registered user account created by a Player on the Platform.
• "Bet" or "Wager" means any real-money stake placed on a sports event, casino game, lottery draw, or other gaming activity offered by wak100.
• "Balance" means the total funds held in a Player's Account, comprising deposited funds and any credited winnings.
• "Bonus Funds" means promotional credits awarded by wak100 subject to specific wagering requirements.
• "KYC" means Know Your Customer — the identity and age verification process required under wak100's compliance obligations.
• "Eligible Country" means Indonesia and any other jurisdiction in which wak100 is permitted to offer services to residents.
• "Sporting Event" includes, but is not limited to, football (BRI Liga 1, EPL, La Liga, Champions League), badminton, basketball, MotoGP, and e-sports.
• "Traditional Games" refers to locally significant betting categories including togel (Indonesia's numbers lottery) and sabung ayam (cockfighting).

2. Eligibility

To use the wak100 Platform you must satisfy all of the following requirements at the time of registration and at all times during use:

1. You must be a resident of Indonesia and at least 21 years of age. wak100 strictly enforces this age requirement in compliance with Indonesian law. Underage gambling is prohibited and any Account found to belong to a minor will be immediately closed and all funds returned after verification.
2. You must be acting on your own behalf and not as an agent, trustee, or nominee for any third party.
3. You must not be listed on any self-exclusion register maintained by wak100 or any affiliated responsible-gaming programme.
4. You must not be a current employee, contractor, director, or close relative of an employee or director of wak100 or any of its licensed game-provider partners.
5. You must have the full legal capacity to enter into a binding contract under the laws applicable to your place of residence.

wak100 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in Account suspension or closure.

3. Account Registration

3.1 One Account Per Person

Each Player may register only one Account on the wak100 Platform. Duplicate Accounts — including Accounts registered using different email addresses, phone numbers, or bank account details — are strictly prohibited. Where duplicate Accounts are identified, wak100 may close all but one Account and, in cases of suspected abuse, withhold all associated Balances pending investigation.

3.2 Accurate Information

You must provide true, accurate, current, and complete information at registration including your full legal name, date of birth, residential address, and valid contact details. Providing false or misleading information constitutes a material breach of these Terms and may result in immediate Account closure and forfeiture of any Balance.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You agree to notify wak100 immediately at [email protected] if you become aware of any unauthorised access to your Account. wak100 will not be liable for any loss or damage arising from your failure to secure your login credentials.

3.4 Account Closure by Player

You may request Account closure at any time by contacting customer support. Any remaining real-money Balance will be returned to your nominated bank account or e-wallet after identity verification is complete. Bonus Funds not meeting the applicable wagering requirements will be forfeited on closure.

4. Identity Verification (KYC)

wak100 is required to verify the identity of all Players before processing withdrawal requests exceeding certain thresholds, and periodically throughout the Account lifecycle. KYC verification may require you to submit one or more of the following documents:

• Government-issued photo identification (KTP, passport, or driving licence)
• Proof of residential address dated within the last three months (utility bill, bank statement)
• Proof of payment method ownership (bank statement or e-wallet screenshot)
• Selfie photograph holding your photo ID, upon request

Documents must be legible, unedited, and in full colour. wak100 will process KYC submissions within two (2) business days. Until KYC is complete, withdrawal requests may be held in a pending state. All submitted documents are stored securely and handled in accordance with wak100's Privacy Policy.

5. Deposits & Withdrawals

5.1 Accepted Payment Methods

wak100 currently accepts deposits and processes withdrawals via the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Accepted methods may be updated from time to time; the current list is displayed at the point of deposit.

5.2 Deposit Requirements

The minimum deposit is Rp 50,000 for bank transfers and Rp 20,000 for e-wallet transactions. Deposits must be funded from a payment account registered in your own name — third-party deposits are not accepted and will be returned. wak100 does not charge a deposit fee; however, your bank or e-wallet provider may apply their own transaction charges.

5.3 Withdrawal Requirements

The minimum withdrawal amount is Rp 100,000. Withdrawal requests must be made to the same payment method used for the corresponding deposit wherever technically possible. Withdrawals are subject to completion of KYC verification and review of wagering activity to ensure compliance with these Terms.

5.4 Processing Times

wak100 aims to process approved withdrawal requests promptly. Typical processing times are as follows:

• E-wallets (OVO, DANA, GoPay, ShopeePay): 1–4 hours
• Bank transfers (BCA, BRI, BNI, Mandiri, etc.): 15 minutes to 24 hours

Processing times are estimates and may be extended during periods of high volume, public holidays, or where additional verification is required. wak100 does not guarantee specific withdrawal times and shall not be liable for delays caused by third-party payment processors.

5.5 Failed or Reversed Transactions

If a deposit fails to credit your Account within two hours, please contact support with your transaction reference number. wak100 will investigate and resolve confirmed failed deposits within one business day. Chargebacks initiated against the Platform without prior contact with wak100 support may result in Account suspension.

6. Bonuses & Promotions

6.1 General Bonus Terms

All bonuses and promotional offers are subject to specific terms communicated at the time of the offer. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion's terms prevail with respect to that promotion. wak100 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

6.2 Wagering Requirements

Bonus Funds cannot be withdrawn until the applicable wagering requirement has been met. The wagering requirement for the Welcome Bonus is thirty times (30x) the bonus amount. Wagering requirements for other promotions are stated in the relevant offer terms. Not all game categories contribute equally — slots typically contribute 100%, live casino games contribute 10%, and sports bets contribute 100% toward bonus wagering. Togel bets contribute 50% toward bonus wagering.

6.3 Abuse and Fraud

wak100 employs automated and manual monitoring to detect bonus abuse, including but not limited to: creating multiple Accounts to claim the same promotion, placing low-risk or hedged bets to meet wagering requirements artificially, and coordinating with other players to abuse referral programmes. Where abuse is identified, wak100 may void Bonus Funds, recover credited winnings, and close the Account.

6.4 Expiry

Bonus Funds that are not used within the stated validity period will be automatically removed from the Account. Expired bonuses cannot be reinstated.

7. Betting & Game Rules

Specific rules governing each game type and sport are provided within the Platform's individual game sections. The following general rules apply across all wak100 products:

• All bets are final once confirmed. Bets cannot be cancelled or amended after confirmation except where a cash-out option is available and exercised before market settlement.
• wak100 reserves the right to void any bet placed on an event subsequently cancelled, postponed for more than 36 hours, or affected by proven match manipulation.
• Odds are subject to change prior to bet placement. The odds displayed at the time of confirmation are the applicable odds regardless of subsequent changes.
• Maximum payout limits apply per event and per game type. Current limits are displayed within each market.
• In the event of a technological failure affecting bet placement or settlement, wak100 will endeavour to reinstate bets to their last confirmed pre-failure state. The Platform shall not be liable for network failures on the player's end.
• For togel draws, official results are taken from the relevant national lottery organisations. wak100's settlement of togel bets is based solely on these officially published results.
• For sabung ayam (cockfighting) streaming events, bet settlement is based on the official result declared by the hosting arena's referee. Disputes must be raised within 24 hours of event settlement.
• Mix parlay (accumulator) bets require a minimum of three selections. If one leg is voided, the accumulator is recalculated based on the remaining selections.

8. Responsible Gaming

wak100 is committed to promoting safe and responsible gaming. The Platform provides the following player protection tools, accessible via Account Settings or by contacting support:

• Deposit Limits: Daily, weekly, or monthly caps on the amount you may deposit.
• Loss Limits: Thresholds beyond which betting is temporarily suspended for the period.
• Session Time Limits: Automatic session timeout after a defined period of play.
• Reality Check Reminders: Periodic notifications showing session duration and net result.
• Self-Exclusion: Temporary or permanent suspension of Account access. Minimum self-exclusion period is 24 hours; permanent exclusion requests are irreversible.
• Self-Assessment: An anonymous questionnaire to help identify potentially harmful gambling patterns.

Players who believe their gambling may be causing harm are strongly encouraged to contact our support team or visit the Responsible Gaming page for access to professional support resources. wak100 is a platform strictly for adults: 21+ only.

9. Prohibited Conduct

The following actions are strictly prohibited on the wak100 Platform and will result in immediate Account suspension, forfeiture of Balance, and where applicable, legal action:

1. Providing false personal information during registration or KYC.
2. Registering or operating more than one Account.
3. Accepting deposits or winnings on behalf of a third party.
4. Using software bots, artificial intelligence scripts, or automated tools to place bets or exploit game mechanics.
5. Colluding with other players or wak100 staff to gain an unfair advantage.
6. Exploiting software errors or unintended game configurations ("bugs") for personal gain.
7. Engaging in money-laundering, fraud, or any other criminal activity through the Platform.
8. Attempting to circumvent geo-blocking or access restrictions using VPNs, proxies, or similar tools.

10. Intellectual Property

All content on the wak100 Platform — including but not limited to the brand name, logo, website design, graphics, software, databases, and game content — is the exclusive intellectual property of wak100 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, recreational purposes.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without prior written consent from wak100. Unauthorised use of wak100 intellectual property may result in civil and criminal liability.

11. Limitation of Liability

To the maximum extent permitted by applicable law, wak100 and its directors, officers, employees, and agents shall not be liable for:

• Any indirect, incidental, consequential, special, or punitive loss or damage arising from your use of the Platform.
• Loss of profits, loss of data, or loss of business opportunity.
• Any loss arising from reliance on information contained on the Platform.
• Service interruptions caused by maintenance, third-party infrastructure failure, or circumstances beyond wak100's reasonable control (force majeure).

Nothing in these Terms excludes or limits liability for death or personal injury caused by wak100's negligence, or for fraud or fraudulent misrepresentation. In all other cases, wak100's maximum aggregate liability to you for any single claim shall not exceed the total deposits made by you to the Platform in the 30-day period preceding the event giving rise to the claim.

12. Privacy

The collection, use, storage, and disclosure of your personal information by wak100 is governed by the wak100 Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms you also accept the Privacy Policy. Please review it carefully before using the Platform.

13. Amendments

wak100 reserves the right to amend these Terms at any time. Where changes are material, notice will be provided via email to the address registered on your Account or by a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms. It is your responsibility to check the Terms periodically. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

14. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which wak100 holds its international gaming licence. Players who are residents of Indonesia acknowledge that online gambling is subject to specific local regulations and that compliance with applicable Indonesian law is their personal responsibility.

Any disputes not resolved informally through wak100 customer support shall be submitted to binding arbitration under the rules of the applicable licensing authority, with proceedings conducted in English. The seat of arbitration shall be the licensing jurisdiction. Nothing in this clause prevents wak100 from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction.

15. Contact

For queries, complaints, or legal notices regarding these Terms & Conditions, please contact the wak100 legal and compliance team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (WIB, UTC+7)
• Response Time (Legal Notices): Within 5 business days

We aim to resolve all complaints within 10 business days of receipt. If your complaint relates to a specific bet or transaction, please include the relevant transaction reference, date, and Account username to help us investigate promptly.